DP Clinical replaced a manual, paper-based employee directory with a secure, searchable platform integrated with Microsoft Azure, Teams, and Outlook. Here's how OneDirectory helped them centralize employee information and cut administrative effort.
DP Clinical replaced a paper-based employee directory with a secure, searchable, and easy-to-manage directory platform powered by OneDirectory. By connecting with Microsoft Entra ID, Teams, and Outlook, the organization now has a single source of employee information that helps people find, view, and connect with colleagues fast.
About DP Clinical
DP Clinical, is a privately held Contract Research Organization based in Rockville, Maryland. The company supports Phase I–III clinical programs across therapeutic areas including dermatology, infectious disease and vaccines, neuroscience, oncology, and ophthalmology.
The Challenge
Before OneDirectory, DP Clinical ran its employee directory on paper. Updates had to be made manually and the latest version distributed by email, a process that created problems the team couldn't easily solve.
"Previously, we relied on a paper-based directory that required manual updates and was distributed to employees via email. This approach was not secure." — Mark Zelaya, Systems Specialist at DP Clinical
This created several challenges for the team:
- Employee information was difficult to keep current
- The directory was not secure
- Employees could not easily search by role, department, or location
- There was no clear org chart visibility
- Maintaining accurate information required ongoing administrative effort
For an organization where collaboration, accuracy, and quick access to people are important, the old approach made it harder for employees to find the right colleague or understand how teams were structured.
Exploring Alternative Solutions
DP Clinical evaluated several other electronic directory applications before making a decision.
None of them matched what OneDirectory offered.
"We evaluated several other electronic applications, but none matched the user-friendliness of OneDirectory."
The team needed something their staff would actually use, simple to manage, easy to search, secure by design, and built to work with the Microsoft 365 tools already in daily use. Most alternatives fell short on at least one of those requirements.
Critical Needs
As they weighed their options, four requirements stood out:
- A centralized employee directory — one place for accurate, current information
- Better searchability — by role, department, and location
- Secure access — replacing email-distributed files with a proper platform
- Microsoft integration — with Azure, Teams, and Outlook, so nothing required manual syncing
Why DP Clinical Chose OneDirectory
DP Clinical chose OneDirectory because it delivered the right combination of usability, security, Microsoft 365 integration, and support.
"We chose OneDirectory because it is easy to manage, secure, integrates with Microsoft Azure, and is supported by a responsive and friendly team."
The Microsoft Entra ID integration keeps employee data synchronized automatically. Teams and Outlook connections let staff call or email a colleague directly from the directory. And the platform is straightforward enough that managing it doesn't require dedicated effort.
The Benefits
Since deploying OneDirectory, DP Clinical has seen clear improvements in how employees find and connect with one another.
- Employees find colleagues faster Staff can search by role, department, or location and reach the right person without hunting through a printed list or outdated email chain.
- Org chart visibility, finally OneDirectory gives employees a clear view of the organization's structure, who sits where, who reports to whom, and how teams connect.
- Contact information in one place Everything an employee needs to reach a colleague is centralized and current, reducing confusion and back-and-forth.
- Microsoft integration that works Azure keeps the data synchronized. Teams and Outlook let employees act directly from the directory, no copy-pasting numbers or switching apps.
- Less time on administration The platform manages itself. The team responsible for employee data spends far less time on upkeep.
- Reliable data, consistently A secure, centralized directory has replaced the risk of outdated information circulating on email.
"Key benefits include enhanced searchability, an up-to-date org chart and contact information, integrated call functionality with Microsoft Teams, email access through Outlook, Azure synchronization, and having everything in one centralized location."
The Bottom Line
For DP Clinical, OneDirectory turned a manual, paper-based directory into a secure, searchable employee information hub.
The result: employees find colleagues faster, administrative effort is down, and the organization trusts that its employee data is accurate.
"OneDirectory has been an excellent solution for centralizing our employee information in a secure and easy-to-use platform."
By bringing employee search, org chart visibility, contact details, and Microsoft 365 integration together in one place, DP Clinical has made it easier for employees to connect, and easier for the team behind the scenes to keep everything running.
Success Highlights
- Replaced a paper-based employee directory with a secure, searchable platform
- Improved org chart visibility and access to current employee contact information
- Integrated employee data with Microsoft Azure, Teams, and Outlook
- Reduced administrative effort and improved trust in employee data
- Created a more positive user experience with a simple, centralized directory
